Author: Kyru (Marbled Fennec Networks / Operations Coordinator)

Something to keep in mind is that we are just regular joes running this place and if your comments in the guestbook make us laugh, even if kind of spamming, we might temporarily feature them for a bit.

Having a bit of humor goes a long way with projects like this 😅

Seems our caching service and our temporary anti-VPN stance with the ongoing issue with a specific individual caused the caching service to pickup the VPN block page and display it as our homepage. I let the NOC know what appears to be happening and they should be working this shortly. Sorry for the oops.

So, as some of you may have noticed, we have been toying around with adding the Anubis software to our web stack. This seems to have went over pretty well once we got things smoothed out with our WordPress instance. We are looking at going ahead and setting this up to sit in front of our other hosted sites as well, adding a little bit of bot protection across the sites that we host.

Something else that is being worked on is that FurrIX has been put into motion with restoring our network monitoring solution, LibreNMS. This will give our team very detailed insight to how our network is used, data usage accounting for end users, server load and more. This used to be setup, but the network migration broke a lot of it and we are having to restore it.

Something that we will be adding to the website is a page that allows our users and visitors to take a glance at our network throughput on a per router basis. Just more stats and toys for the geeks, really.

Our support and abuse contact addresses exist for one reason: to handle legitimate technical issues, service problems, and policy violation reports so Marbled Fennec Networks (MFN) and FurrIX remain safe, functional, and welcoming.

Recently, these channels were used for purposes they are not intended for — including sending threatening and manipulative messages to volunteer staff in an attempt to influence moderation decisions.

This violates the current MFN Terms of Service, which already prohibit:

• Harassment, intimidation, or targeted personal attacks toward members or staff.
• Misrepresentation of rules or policy to undermine enforcement.
• Using official communication lines for anything outside their intended purpose.

We’re in the process of updating our Terms of Service to make these expectations even clearer — complete with short, plain-language explanations under every section — so there’s no room for “creative interpretation.”

To be clear:

• Support and abuse contacts are not for personal disputes or retaliation.
• Any misuse of these channels will be fully documented from start to finish, including all metadata.
• Such behavior will result in immediate and permanent bans, with possible escalation to relevant authorities and internet safety boards.

Our volunteers work hard to keep this community safe and functional. Misusing the tools meant for safety and service undermines that work and wastes resources that could be helping people with real problems.

So let’s keep these channels for their intended purpose: fixing problems, not creating them.
Because if you really want to get our attention, opening a polite support ticket will always work better than firing off your 17-paragraph audition for “Most Dramatic Email of the Year,” complete with plot twists, villains, and an imaginary award speech.

— Kyru
Network Operations Center & Community Safety Crew
Project Member – Marbled Fennec Networks