Due to an ongoing DNS attack, we are currently dropping request involving the country of Brazil on both name servers. Users in those regions will not be able to make use of our name servers until after we see the attack ease up a bit.
Category: Issues
I apologize for the outage, none of us seemed to notice the frontend was down due to some SSL issues. Far as I can tell, however, the backend stayed running and everyone should start getting email syncs today. I know myself, I had around 230’ish messages sitting across the inboxes I monitor….hopefully y’all don’t have as much waiting on you.
If you are trying to use our services from the Toronto region, we are aware of connectivity issue leading to dropped packets and latency. Taking a look at the path, it looks like twelve99 is having issues in Chicago. There is nothing that we can do on our to fix this and are stuck waiting it out.
Hopefully this will clear up shortly and things will go back to normal.
So, it seems at some point in the last few months, our status bot got wrecked. Quad9 stopped answering DNS request from our network and the bot silently failed and didn’t make any alerts to us about it.
So there was half assed and just broken uptime tracking until I noticed it the other night when checking over our website.
This issue has been resolved. Steps taking were first updating the SSL cert cause it expired during this time; updating the name server settings to use CF’s public DNS; and restarting the bot. Everything appears to be working correctly now.